Service & Maintenance

Supply, fit and service fire detection and suppression systems

Flamefast Supply, Fit and Service High Quality Fire Detection and Suppression Systems Across the UK

Flamefast are a market leader in high quality fire detection and suppression systems across the UK – from fire alarm systems to kitchen fire suppression, emergency lighting to portable extinguishers – we supply, fit and service the right equipment for your needs.

Flamefast are committed to providing a high level of customer service and competitive costs on fire systems maintenance. Currently, you may have up to four different service calls from different companies for the systems items. The service calls will be a different times, which can cause disruption to your business and take up valuable time.

To reduce your time, disruption to your business, improved customer service and save you money, Flamefast have introduced Ethos our multi-discipline fire servicing system. In just one visit, we’ll service your fire alarms, fire extinguishers, emergency lighting and fire suppression systems.

Fire Suppression Systems Servicing

Servicing of fire detection and protection systems is vital to ensure the systems remain in optimum working order to protect your business. Regular servicing will also help prevent false alarms, which can be costly and disrupt your business.

Flamefast offer a national service of fire protection systems through our own qualified team of engineers. In addition to the routine maintenance of your Fire Alarm and protection System at six monthly or quarterly intervals, as required by the customers own risk assessment, Flamefast provide a 24 hour 365 day emergency call-out service.

24 Hour Call-out Service

Out of hours call outs are dealt with by our 24 hour call centre which ensures that you speak with a person rather than answer machine or mobile voice mail! Once brief details are taken the call is then placed with our on call engineers, in the unlikely event that the engineer cannot be reached an escalation procedure is in place to ensure the call out is dealt with quickly and efficiently.

All our engineers are equipped with stock on their vehicles to ensure that wherever possible any defective parts can be replaced at the time of service or call out to save costs on re-visits.

These days, more and more companies are reducing suppliers and contractors down to controllable numbers in order to reduce unnecessary time spent on accounting and administration. Also, better premiums/rates can be agreed, as service companies pick up further contracts in one or multiple locations.

In our vast experience of the fire industry, have found that in order to achieve and maintain a high level of workmanship, customer service, commitment and loyalty, we must invest highly in our Service engineers. To achieve this we train each of our service engineers on the relevant modules of training courses to give qualifications necessary for the work to be undertaken, thus delivering highly competent and multi-skilled fire alarm maintenance and assisting our clients in providing fire safe environments for customers and staff.

Flamefast Ethos

Watch the Flamefast Ethos video.

Flamefast Ethos Fire System Service benefits:

  • Major reduction of your carbon footprint
  • Highly competitive premiums on service
  • Minor inconvenience, one engineer, one visit
  • Easier to plan service visits
  • Dedicated engineer, meticulous servicing and good customer focus
  • Non-targeted / non-commission driven engineers
  • 24 / 7 UK wide coverage with dedicated call centre and escalation procedure
  • Geographically based engineers for swift response
  • Regular auditing and further training
  • Non paperwork, completion certificates sent electronically to site and head office

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