Customer Charter

Our Customer Charter explains what you can expect from Flamefast Fire Systems

Our Purpose

To be your expert and trusted advisor in Fire Protection Solutions. Delivering innovative solutions and a world class service.

Our Mission

To protect what matters, people, property and peace of mind.

Our Vision

Engaged Employees
Delighted Customers
Safe and Secure Environments

Our Promise

Customer Charter - Competence        Customer Charter - Compliance       Customer Charter - Focused       Customer Charter - Responsive
Customer Charter - Pride     Customer Charter - Specific     Customer Charter - Improvement     Customer Charter - Transparent


Your Assurance

If we do not deliver on our promise please email the Customer Support Team or complete and submit our Customer Feedback Form.

Your enquiry will be acknowledged immediately and we promise to investigate and resolve your issue within 5 business days.


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