Christmas and New Year Opening Times 2019/2020  


Christmas and New Year Opening Times 2019/2020

With Christmas just around the corner, we would like to confirm the availability of our Customer Service, Sales and Support Teams during the festive period.

Should you need us over the festive break our Emergency Call Out Facility is operating as normal. To contact us please call 01933 420733.

Please be aware our Sales Administration, Finance and Central Support Teams will be on annual leave from 12 noon on Tuesday 24th December returning to work on 2nd January 2019.

We would like to wish all our customers a safe and Happy Christmas and a healthy and prosperous New Year.

 Saunasafe logo  


SaunaSafe saves lives

We were recently informed that our SaunaSafe Sauna Fire Suppression System had successfully activated in a sports and leisure facility in the South West of England following an electrical fire occurring within the sauna.

The fire was successfully suppressed and controlled, the alarm raised and the building fully evacuated.

The SaunaSafe system prevented a major fire loss in this non sprinkler protected building and the sauna was operational after just a few days.

About SaunaSafe

In 2013 Flamefast Fire Systems decided to take a fresh approach to providing fire suppression to Sauna fires.  The majority of existing systems on the market were high pressure water mist based on cylinder based systems and activated by sprinkler bulb unusually rated at 182 degrees centigrade.  These had a short time to discharge water mist, high activation time and encountered issues on the ability to suppress a fire such as doors open and ventilation effecting the discharge pattern of the mist.

We designed a new system called Saunasafe and set out some key parameters

Early warning detection of smoke.

Shut down of heater on fire detection

Rapid suppression of the fire

Low pressure water mist which can connect direct to mains water supply

Pump & Tank Option Available

Quick and easy installation/retro fit

Space saving system

Can be interfaced into Fire alarm/BMS

Environmentally friendly

At Flamefast we recognise the importance of third party testing and approvals and investigated what testing and approvals we could undertake to gain that all important third party approval.  We were disappointed that there were no testing or approvals we could put our product through.

Through discussions and technical assessment with Zurich Risk Engineering Team and Danish Fire Laboratories a robust and repeatable fire test protocol was developed we then submitted our Saunasafe system for testing.  The system passed all tests and provided great results.

We have installed a high number of systems since that date and are pleased to see evidence that our system has worked fast, efficiently as tested and extinguished a fire before any damage to the sauna or indeed any loss of property or business by the customer.

For more information about our SaunaSafe Sauna Fire Suppression System, click here

 Law at Work logo  


Marlowe plc acquires Law At Work

We are delighted to announce that Marlowe plc has acquired Law At Work (Holdings) Limited, trading as Law At Work (“LAW”).

Established in 2001 and headquartered in Glasgow, LAW is a leading national provider of subscription-based employment law compliance and health and safety services. LAW employs approximately 70 staff, more than half of whom are employment lawyers, HR compliance professionals and health and safety consultants, whose advice and consultancy ensures that commercial organisations remain compliant with employment law and health and safety legislation.

The acquisition is a further step in Marlowe’s strategy of building an end-to-end provider of regulated compliance services and offers synergies with the Group’s existing Health, Safety and Compliance businesses, in particular William Martin.

Alex Dacre, Chief Executive of Marlowe plc, said:

“By acquiring Law at Work, a business which helps clients to mitigate their employee-related risk and assure their health & safety performance, we are both strengthening Marlowe’s leading health and safety operation and significantly advancing our capabilities to work with clients across the full spectrum of their compliance needs. The business, which delivers subscription-based consultancy services, operates nationally in an attractive and underserved market in which we see significant growth opportunities. The acquisition is a major step in strengthening our position as the UK leader in regulated compliance services to organisations of all sizes.”

FSE logo   


Marlowe plc acquires FSE Fire Safety Systems

We are delighted to announce that Marlowe plc has acquired FSE Fire Safety Systems Limited (FSE).

This acquisition represents the next step in our ongoing growth strategy and Group vision to become the UK’s most trusted name in the provision of regulated compliance services.

Established in 2005, FSE Fire Safety Systems services a wide range of customers from small independent customers to blue chip national clients. Headquartered in Nottingham, FSE employs over 50 fire life safety and security specialists.

As a business FSE provides a broad range of fire and security services which are complimentary to existing Marlowe Fire & Security Group service streams.

FSE is a total fire protection and security system service provider, focusing on the delivery of specialist areas of mechanical fire protection, including; residential and commercial sprinkler systems, dry and wet risers, fire doors, fire stopping and compartmentation.

This enhancement to our Division’s existing expertise strengthens and enhances our existing capabilities and national coverage.

FSE maintains BAFE, NSI Gold and LPCB certification among many others, and is one of only four companies to hold LPCB accreditation for residential sprinklers installations.

FSE will now sit alongside; BBC Fire & Security, FAFS Fire & Security, Flamefast Fire Systems, Island Fire Protection and Marlowe Fire & Security as an integral part of the Marlowe Fire & Security Group, the Fire Life Safety and Security Division of Marlowe plc. 


 FPA Seminar  


Flamefast Fire Systems attend The Fire Protection Association's ‘Building A Safer Future’ seminar

Following a commitment to improve fire safety regulations within the built environment, 6 June saw the government provide a strong indication on areas, in which we can expect to see a long awaited change. These new proposals are intended to put residents at the heart of a new regulatory system and provide clarity to what has previously been an ambiguous area.

The Fire Protection Association held an additional one day seminar to endeavour to unravel the government’s response, addressing the detail of proposed changes to both the Building Regulations and Regulatory System.

It looked at standards, testing and approvals for fire protection products and services as well as the proposed new competence regime.

The aim of the seminar was to discuss the following areas: 

  • Summary of the Hackitt review and key outcomes
  • Competence/3rd Party
  • How the enforcement regulation landscape will evolve
  • Competence Regime
  • Standards, testing and approvals
  • Responsible person




Flamefast Fire Systems achieves BAFE SP206 certification

Flamefast Fire Systems is one of the first UK providers to achieve this land mark accreditation.

Launched at the end of 2018 by BAFE - the independent registration body for third party certified fire protection companies - the scheme covers competency for the design, installation, commissioning, recharge and maintenance of kitchen fire suppression systems, reflecting our industry-leading position as a provider of specialist fire life safety solutions.

This achievement evidences how we operate to the highest possible standards. Through this accreditation our customers can be assured of our competency and our dedication to providing them with the highest levels of service.

Managing Director, Nigel Roddie, had this to say of the success:

“This shows our commitment to consistently excellent service and compliance with all regulatory standards. We are proud to be recognised by BAFE for the hard work we put in to protecting our customers and the diligence we strive for day in day out. I’d like to personally thank each member of my team for their continued dedication and hard work in achieving this.”

The SP206 certification complements Flamefast Fire System’s existing BAFE SP203-3 Fixed Gaseous Fire Extinguishing Systems certification.

Since our establishment in 2007, we have become the UK’s leading supplier of Ansul and Fire Suppression Systems. This great accomplishment solidifies our position.




Leave The Office Earlier Day

As today is Leave The Office Earlier Day, you might be planning on beating the rush home or catching up on some long overdue chores?

Alternatively, you could use the extra time to check the safety of your home or business.

Flamefast Fire Systems are dedicated to providing the highest standards of fire life safety.

To find out how we can protect your people and assets, simply submit your details below and one of our advisers will call you to discuss your needs.

So when you’ve left the office early today, remember to use your extra time wisely and click below.

Contact Us




Flamefast Fire Attend McL Fire Suppression Masterclass

Flamefast Fire Systems attended yesterday’s McL Fire Suppression Masterclass in the amazing Crumlin Road Gaol. We were delighted to have Dave Quinney on hand to present the Kitchensafe System and the event was a massive success.

Alongside guests from across the industry, the day culminated with a Q&A session where guests were able to ask the McL team any burning questions.

Thank you to McL for involving us in the superb event and we look forward to attending again next year!

For more information go to our KitchenSafe page






Fire Safety Conference 2019: Building a Safer Future

Great day at the Fire Safety Conference: 'Building a safer future' in partnership with our Marlowe Critical Services partners; Ductclean UK and Marlowe Fire & Security.

Ian Stamps was on hand to discuss the latest in compliance and risk assessment, and how Flamefast Fire Systems can support you in ensuring your site is protected.

Find out more 




World Mental Health Awareness Week

Monday marked the start of World Mental Health Awareness Week, an important event allowing the exploration of this often neglected subject. More importantly, it is an opportunity to remove some of the preconceptions that, unfortunately, still surround this area of our everyday health.

According to the mental health charity, Mind, ‘approximately 1 in 4 people in the UK will experience a mental health problem each year’. This includes anything from anxiety and depression, to more severe bipolar and psychotic disorders. Whatever forms they take, their impact can be extremely distressing; that’s is why it’s so important to bring these issues to wider public awareness and start to break down any stigmas that still exist.

Flamefast Fire & Security is dedicated to recognising the mental health needs of its Team Members and providing appropriate support where it is needed. Accordingly, we created our Adult Mental Health First Aid training days; representatives from across the company meet to discuss Mental Health issues, learn from shared experiences and outline how the business can support the Mental Health needs of our Team Members.

To learn about our commitment to supporting the good Mental Health of our people, Contact Us




Bank Holiday Contact Details

We hope that Monday’s Bank Holiday means you can enjoy a relaxing long weekend!

While our main offices will be closed until Tuesday 7th May, our Customer Service Team will still be available to should you need to contact us for any reason.

For full details of how to reach us, go to our Contact Us page




Ansul Fire Suppression

Flamefast Fire Systems are a major supplier of Ansul Restaurant Fire Suppression Solutions. Commercial kitchen areas are a significant fire risk to many buildings, including restaurants, hotels and schools with café or canteen facilities.

We recognise that these unique work spaces need cutting edge technologies in order to fully protect people and assets. ANSUL® restaurant fire suppression systems have been designed to rapidly detect and combat kitchen fires, protecting more food service kitchens from fire than any other brand.

Our Team will work closely with you to ensure that we provide the correct system and solution for your needs. From the initial design, right through to the installation and maintenance of your system, our team will endeavour to provide you with industry-leading levels of service.

Find out more about our Ansul Restaurant Fire Suppression Solutions




Flamefast Fire Provide The World's First Dedicated Sauna Fire Suppression System

SaunaSafe has achieved third party approval from the world-renowned Danish Fire Laboratories (DFL) testing house in Svendborg and has been endorsed by global insurance giants, Zurich.

The SaunaSafe Low pressure water mist system was tested under strict conditions and to a draft approval, which was independently verified and given the high accolade of “acceptable” by Zurich’s experienced Fire Risk aversion team.

Find out more about our specialised SaunaSafe system





Flamefast Fire Provide Comprehensive Range of Suppression Solutions

Flamefast Fire Systems offer a comprehensive range of fire suppression solutions.

Whatever your business needs in order to protect its people and assets, we can provide the system to do the job.

From Restaurants and Industrial Fryers to Domestic and Residential Kitchen Suppression, Flamefast Fire Systems will survey your precise requirements and supply the bespoke solution.

Find out more about our Fire Suppression solutions 






Flamefast Attend the ENSE Spring Conference 2019

On Monday 25th March, the ENSE Spring Conference began with the first of a three-day program and Managing Director Nigel Roddie was in attendance on behalf of Flamefast Fire Systems.

As the premier buying consortium of catering equipment and supplies in the UK, their event was an excellent opportunity to showcase the products and services we can offer.

The conference proved a resounding success, and Nigel was able to build new relationships with potential partners and develop existing ties with industry-leading organisations.

For more information about, go to the ENSE website

To discover more about the range of systems and services we can provide to the catering industry, click here




We Are Hiring!

Flamefast Fire Systems are hiring in a variety of positions. We understand that the driving force behind our success is our people, so that’s why we are constantly searching for individuals to join our already excellent Team Members.

 We manage the fire life safety systems of the UKs leading organisations, providing protection of both their property and people. What we do is important and we need our Team Members to recognise this; they must take pride in what they do and demonstrate commitment to delivering the highest level of service to both external and internal customers.

 If this sounds like you, then find out more on our Careers page.




Stay Protected!

Flamefast Fire Systems offer a range of fire life safety solutions that keep your people and property fully protected.

From initial design, installation and commission through to ongoing maintenance and monitoring of mechanical fire suppression systems, we manage the entire Life Cycle of your system.

To find out more about how we can keep you protected, click here




Mental Health First Aid

According to the mental health charity, Mind, ‘approximately 1 in 4 people in the UK will experience a mental health problem each year’. This might include anything from anxiety and depression, to the more severe bipolar and psychotic disorders. Whatever forms these health problems may take, the impact on each individual can be extremely distressing and affects many areas of their life.

Marlowe Critical Services is dedicated to recognising the mental health needs of its team members and providing useful and appropriate support when needed. That’s why we have decided to offer Mental Health First Aid (MHFA) training; as part of a wider initiative, this reflects our commitment to a more proactive approach in caring for and supporting the wellbeing of all employees.

On Thursday the 7th March, volunteers from across the Fire division came together at our Risley Offices for the first Adult Mental Health First Aid training day. Designed to help them recognise the signs and symptoms of mental ill health and provide help on a first aid basis. The course is also intended to encourage people to talk more freely about mental health, reducing stigma and creating a more positive culture.

The day proved a resounding success, and attendees were quick to comment on how useful and worthwhile the training had been. Here are just some of the messages received:

“The day was very informative and I think it will be a huge benefit for the business moving forward”

“Thank you very much for the course. I enjoyed it very much and found it very interesting”

“I really enjoyed the day, the instructor put everything across in a way that was easy to understand. I am sure it will benefit the business going forward”

We’d like to thank all of the volunteers for giving their time to participate and for engaging so thoroughly with the training!

Learn more about Adult Mental Health First Aid




CHAS Accreditation

Flamefast Fire Systems is pleased to announce that following a period of assessment, we have been accredited within the Contractors Health & Safety Assessment Scheme (CHAS).

We would like to thank our dedicated Compliance Team and Operational Teams for their hard work in achieving this important certification.

CHAS is an authority in health & safety compliance, setting benchmarks that drive their goal of improving standards throughout the industry.

This accreditation provides our customers with the reassurance that we comply with and correctly manage all current health and safety legislation.

To find out more about how we can support you in maintaining your compliance, please email




SafeContractor Recertification


We are delighted to announce that we have passed our audit and have been re-certified under the SafeContractor scheme.

SafeContractor is a SSIP (Safety Schemes In Procurement) approved health and safety assessment scheme for contractors who want to demonstrate that they’re taking responsibility for their legal health and safety requirements.

Regarded as one of the UK’s leading health and safety accreditation schemes, Alcumus SafeContractor has been working with contractors for nearly 20 years to ensure their legal compliance.

SafeContractor provides our customers with confidence that our operational and administrative processes are maintained to the highest standards.

Our thanks to our dedicated Compliance Team and Operational Teams for this achievement.

The SafeContractor scheme provides our customers with the following benefits:


  • Reducing risk by ensuring that contractors maintain comprehensive health and safety processes and controls
  • Cost-effectively managing contractor lists, relieving our customers of the administrative cost of maintaining these in house
  • Continually monitoring and auditing contractors compliance, enabling our customers to identify contractors who are posing a risk to their business
  • Supporting them in meeting their legal health and safety requirements and providing the supporting evidence
  •  Providing visibility of and access to approved contractors via the online client portal




Ansul R102 Restaurant Fire Suppression Demonstration

Yesterday, we demonstrated the Ansul R102 Restaurant Fire Suppression System in a special fire test room facility to show customers the fast knockdown of oil based fires in a deep fat fryer.

For more information, go to our Ansul R102 page.




Marlowe plc acquires Atana Limited

Marlowe plc, the support services group focused on acquiring and developing companies that provide regulated inspection, testing and compliance services for commercial properties, announces that it has acquired Atana Limited, a leading provider of wastewater treatment solutions to commercial organisations across the UK.

Atana provides recurring services which ensure compliance with wastewater discharge regulations and reduces waste disposal costs.

Alex Dacre, Chief Executive of Marlowe plc, said:

“The acquisition of Atana accelerates Marlowe’s strategy of broadening the capabilities of our Water Division across the entire regulated water management cycle. It enables us to provide additional water services to our customers and strengthens our competitive proposition and ability to cross-sell, both within and across our operating divisions.”




Delivering A Compliant Solution

On 17th of January 2019, DCUK FM hosted our inaugural Cross Divisional Partnership meeting.

26 members of our Account Management, Sales and Operational Delivery teams met to discuss how we can best support our customers in ensuring their compliance.

Our unique strength is that as a part of Marlowe Critical Services, we can provide our customers a range of closely related critical testing and maintenance services, delivered by one of our specialist Divisions.

Our Divisions include: 

Property Risk Compliance
Fire & Security
Water Treatment & Hygiene
Air Quality

Individually, our Divisions are leaders in our respective fields but together we form part of a group that can provide our customers with a comprehensive and integrated approach to their safety, regulatory compliance and the upkeep of the building systems they rely on.

This approach enables; more convenience, better across the board compliance, greater consistency and the benefits of a trusted in-depth relationship.

More importantly, our size, range and extensive national footprint give our customers the peace of mind that comes from knowing that they can count on us as a member of Marlowe Critical Services to deliver the mission critical services that are so vital to them every day of the year in every part of the UK.

The day presented an excellent opportunity for diverse team members to interact, share ideas and discuss the exciting possibilities ahead for Marlowe Critical Services.

4 Divisions. One Standard. Everywhere.

 For more information, go to our Marlowe Critical Services page.


William Martin logo



Marlowe plc acquires William Martin Compliance Solutions Limited

We are delighted to announce that Marlowe plc has acquired William Martin Compliance Solutions Limited.

Formed in 2004, William Martin is a leading technology-enabled provider of property-related health and safety audit and consultancy services. It provides recurring consultancy alongside its proprietary software-as-a-service compliance platform, Meridian, to a wide range of commercial customers across the UK to ensure the regulatory compliance of their property portfolios in areas such as health & safety, fire safety, water safety, asbestos management and contractor management.

The business employs approximately 100 staff and has offices in London, Leeds and Norwich.

Marlowe plc has a clear focus on becoming the leading name in the provision of critical and regulated testing, maintenance and risk management services to commercial buildings across the UK. We provide Fire & Security installation and maintenance, Water Treatment & Hygiene, Asbestos Testing & Inspection, Asbestos Remediation, Ventilation Hygiene amongst many other services.

Our business provides closely related services which deliver a comprehensive approach to our customers’ safety, regulatory compliance and the upkeep of the building systems they rely on. The acquisition significantly develops the Group’s capabilities to provide a comprehensive range of closely related property compliance services.

Alex Dacre, Chief Executive of Marlowe plc, said:

“The acquisition of William Martin significantly accelerates our strategy of providing our customers with a comprehensive one-stop approach to their health & safety and regulatory compliance needs. William Martin is a market leader which shares a similar channel to market with our existing businesses and benefits from strong relationships with customers who place a high value on the consultancy and software services. We are confident that this acquisition will generate attractive returns for Marlowe’s shareholders.”


Hackitt Review Update Seminar



Hackitt Review Update Seminar

We are delighted to announce that we are attending the Hackitt Review Update Seminar on the 3rd of December 2018.

Organised by the Fire Protection Association (FPA), this event is aimed at those concerned with the implications of the Government response to the Hackitt Review. Bringing together industry professionals to provide expert guidance on British Standards and testing, product selection and legislative change.

Highlighting the implications of each area and the impact this may have on your business.

Flamefast Fire Systems will be on hand to discuss the latest in innovative active fire life safety technology and application. 

For more information on the Seminar and the total range of fire life safety solutions and services we offer email

Alternatively, head over the FPA websites for full details on how you can register to attend.

The Fire Protection Association (FPA) is the UK’s national fire safety organisation and is one of 28 similar national bodies worldwide. They work to identify and draw attention to the dangers of fire and the means by which the potential for loss is kept to a minimum.

Since the FPA’s formation in 1946 they have attained an unrivalled reputation for quality of work and expertise in all aspects of fire including research, consultancy, training, membership, publications, risk surveying and auditing.

Their products and services are designed to assist fire, security and safety professionals like Flamefast Fire Systems achieve and maintain the very highest standards of fire safety management.


Cyber Essentials



Flamefast Fire Systems awarded Cyber Essentials Certification

We are pleased to announce that Flamefast Fire Systems has been awarded Cyber Essentials Certification.

Cyber Essentials is the government scheme for businesses to prove their commitment to cyber security. The scheme is part of the UK’s National Cyber Security Program.

Attaining this certification demonstrates our commitment to protecting our customer’s peace of mind.

IT Manager, Matthew Poulter explains: “We understand the importance of cyber security. By obtaining the Cyber Essentials Certification we are demonstrating our commitment to the prevention of cyber-attacks. I am absolutely thrilled that we have proven our capabilities to ensuring the highest levels of protection”.

For more about Cyber Essentials please visit


 Ansul Distributor of the Year



Flamefast Fire Systems awarded ANSUL Distributor of the Year

We are delighted to announce that Flamefast Fire Systems has been awarded ANSUL Distributor of the Year for the 7th time!

On 26th September 2018, Flamefast Fire Systems attended the annual ANSUL EMEA Restaurant Systems Distributor Conference at the innovative Porsche Centre, Leipzig, Germany.

At the event, Nigel Roddie, Managing Director represented the Flamefast Fire Systems Team and was presented with the Prestigious Ansul Distributor of the Year Award by ANSUL’s Mark Neumann, Director of Pre-Engineered Systems.

The Award recognises the EMEA ANSUL Distributor that has demonstrated the greatest levels of commitment to training, quality and service excellence amongst ANSUL’S European network of over 30 Key Distributors.   

ANSUL, one of the most recognized names in fire protection, has been the gold standard in special hazard protection for commercial kitchens for decades.

Synonymous with quality Flamefast Fire Systems are proud to recognise ANSUL as our key Supply Chain Partner.

This marks the 7th year; Flamefast Fire Systems have been awarded this significant accolade demonstrating the Team’s consistent commitment to the principles of customer service and operational excellence.

This award cements Flamefast Fire Systems as the Market Leader in Fire Suppression for all types of Commercial Kitchens.

When it comes to protecting your; commercial kitchens, your property and your people, from fire, an ANSUL system, designed, installed and maintained by Flamefast Fire Systems, is your best choice.

Ansul Distributor of the Year

(Left to Right) Mark Neumann, Director Pre-Engineered Systems | Chris Prideaux, Head of Sales Ansul Restaurant Systems Europe & Africa | Monika Sichler, Manager, Product Support | Nigel Roddie Managing Director Flamefast Fire Systems | Jan Waldow, Product Manager Pre-Engineered Systems EMEA | Thierry Moinet, Director Sales Special Hazards Europe & Africa 




This month Simon Banks, Group Managing Director at CSL interviewed Rob Flinn, Chief Executive of Marlowe Fire & Security Group

The Marlowe Fire & Security Group was created following several significant acquisitions. What challenges did this pose to the existing well-known brands?

It’s certainly been a busy couple of years. Since April 2016 we have made 11 acquisitions of leading independent fire and security service providers across the country. As with any organisation pursuing an aggressive buy and build strategy, the acquisition and integration process presents unique challenges and it can initially be very difficult for our colleagues to embrace the changes that come with being part of a large group. Unlike most businesses, our acquisition strategy is very much a two-way street. Our Integration Team has driven improvements through applying technology, innovation and standardisation as well as identifying what has made these businesses successful and how we can incorporate their successes into the Group’s wider model. From experience, I respect that successful integration can only be achieved by communicating comprehensively with both internal and external stakeholders and gaining support from all; through recognition of the vast benefits of bringing individual businesses together as one. I’m very proud of what we have achieved so far.

The majority of these acquisitions have focused on the Fire Sector. What do you see as the key future developments in this industry?

As we know, the Fire Sector is and always has been driven by legislation, compliance and unfortunately tragedy. Never has this been felt more strongly in the UK then following the Grenfell disaster and we are fully prepared to embrace the stricter regulation and tighter governance which I’m sure will soon come into force. These unfortunate events have firmly placed fire at the top of the pecking order in the Board Room Risk Register and our customers are aware of the importance of fire safety and are seeking out professional support. As with the security industry, the Fire Sector is also progressing through the application of innovative technology. At Marlowe, we have the capability to remotely monitor fire alarms through our 24/7 ARC, provide CCTV verification of fire alarm activations and manage fire alarm system compliance through our cloud-based asset management tool. As an industry we must recognise and embrace the importance of the work we undertake and come together to share and publicise best practice, ensuring that the services we deliver to our customers are always to the highest standards of compliance.

In terms of the new technologies utilised by Marlowe, how important are these to the continued growth of the business?

The application of innovative technology underpins our Group, from our internal operating systems through to the products and services we provide to our customers; new technology has been key to our success. With an established Innovation Council, we work closely with our trusted supply chain partners and our customers to drive the application of innovative technology across both the security and fire focused areas of our business. Since joining I have been amazed by what we can achieve with our great team of dedicated and energetic staff; who are all enthusiastic about our journey. The correct application of the right technology has allowed us to resolve any issue our customers have presented us with and support them in improving their security and safety in ways they had not even considered. We have an unrivalled supply chain incorporating the most innovative security product manufacturers and distributors – including CSL of course!

How are the demands from your customers changing especially with the growth of DIY systems?

Despite the rise in DIY systems, over the past 18 months I have seen a significant increase in customers looking for a comprehensive range of services to be delivered by a single, certified and competent service provider. Our customers are now taking their responsibilities seriously and are seeking long-term Partners to support them in delivering their fire safety strategy and mitigate their security risks. The growth of these DIY systems and the dominance of Google, Apple, Amazon and other significant e-commerce, is certainly something we are aware of. I feel it is best for all of us within the industry to embrace this as an opportunity to provide our customers with something more than an off the shelf solution. In response to this we have invested heavily in Connected Services. We are providing our customers with round the clock Remote Alarm and CCTV Monitoring, Remote Diagnostic, Support and Maintenance to provide them with assistance when they need it most. No doubt consumers today are looking for a cost-effective solution, particularly when it comes to Home Security,but they also want peace of mind that if their home is burgled appropriate action will be taken. A DIY solution will certainly make a noise if you have an intruder and may even send you a text and provide you with a live stream of video on your phone, but it won’t ensure the Police attend.

To meet these increasing demands and embrace the new technologies associated with them, how important is upskilling your workforce?

Keeping up to date with technological advancements within the fire and security sector is imperative if we are going to achieve our ambitions to become the best of the best. Investing in our Engineers and supporting them in their personal development is one of the key pillars upon which my long-term business strategy is built. I’m well aware that they are our most valuable asset and if we don’t invest in them, someone else will. To that end, I’m looking at investing in the development of the 3 existing Training Facilities we already have across the Group, providing additional resource to create Centres of Excellence, offering all our workforce the opportunity to learn new skills and progress in their careers. In addition, we need to recognise not just that we need to invest in upskilling our existing workforce, but to recruit and train Apprentices for the future health of the industry. There is a huge resource shortage in our sector and Marlowe as well as our competitors cannot continue to fish from the same pond without restocking it. Each of us has a responsibility to create the next generation of fire and security professionals, and future proof the sector for our customers.




Our new website is live!

Following the announcement in March regarding the acquisition of Flamefast Fire Systems Limited by Marlowe plc we have been working hard to refresh our website. 

We are pleased to announce that the refreshed site is now live and we would love to hear your comments.  




We are delighted to announce that Marlowe plc has acquired Flamefast Fire Systems Ltd


Flamefast Fire Systems will join Marlowe Fire & Security Group; the Fire Protection and Security Systems Division of Marlowe Critical Services, and will offer complementary services to the Air Hygiene business, Ductclean UK Limited t/a DCUK FM, which also provides services to commercial kitchens across the UK. 

Marlowe plc is an AIM-listed company formed to create sustainable shareholder value through the acquisition and development of businesses that provide critical asset maintenance services in the UK. It is focused on fire protection, security systems, water treatment and air hygiene services - which are essential to its customers' operations and invariably governed by regulation, and where customers require a single specialist outsourced provider with nationwide coverage.

There are no products matching the selection.